Volterra Fietta
8 Mortimer Street
Fitzroy Place
London W1T 3JJ
United Kingdom

Tel: +44 (0)207 380 3890
Fax: +44 (0)207 387 7433
Email: info@volterrafietta.com

 

 

 

COMPLAINTS:

Volterra Fietta is committed to high quality advice and client care. We have a procedure in place which details how we handle complaints which is available on request.  In addition, if for any reason we are unable to resolve any problem between us, you may be entitled to ask the Legal Ombudsman to consider the complaint.  The Legal Ombudsman’s contact details are available through its website at http://www.legalombudsman.org.uk/.  For ease of reference the email address is enquiries@legalombudsman.org.uk and its phone number is +44 (0)300 555 0333.  Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a written response from us about your complaint.  If your complaint is in relation to our bill then there may also be a right to object to the bill by applying to the court for an assessment of the bill under Part III of the Solicitors Act 1974.